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Welcome to PeakStride Sports! These Terms and Conditions govern your use of our website (activesandal.com) and all purchases made through our platform. By accessing our site or making a purchase, you agree to be bound by these terms.
1. Our Customers
PeakStride Sports caters to performance-driven athletes and active individuals seeking specialized footwear for:
- Running (road and track)
- Soccer and field sports
- Trail running and hiking
- Walking and casual athletic wear
Our products are designed for serious competitors who demand precision footwear to enhance their performance.
2. Website Use and Intellectual Property
2.1 License to Use
We grant you limited permission to access and make personal use of our website. All content, including logos, product designs, and imagery, are property of PeakStride Sports and protected by intellectual property laws.
2.2 Prohibited Activities
You agree not to:
- Reproduce, duplicate, or resell our products or content without authorization
- Use automated systems to extract data from our site
- Misrepresent your identity or provide false information
3. Product Information
3.1 Product Descriptions
We strive for accuracy in all product descriptions and imagery. However, slight variations in color or design may occur. Performance specifications are based on manufacturer testing.
3.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
4. Orders and Payments
4.1 Order Process
By placing an order, you make an offer to purchase under these terms. We process orders within 1-2 business days (excluding weekends/holidays).
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method.
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. If an error occurs, we will notify you and either cancel the order or request additional payment.
5. Shipping Policy
5.1 Shipping Methods
We offer two shipping options:
Standard Shipping (DHL/FedEx):
- $12.95 flat rate
- 10-15 business days after shipment
Free Shipping (EMS):
- Orders over $50 USD
- 15-25 business days after shipment
5.2 Delivery Areas
We ship worldwide except to certain Asian countries and remote regions. International customers are responsible for all customs duties, taxes, and import fees.
5.3 Delivery Issues
You must inspect goods upon delivery. Report any shipping damage within 48 hours to [email protected].
6. Returns and Exchanges
6.1 Return Policy
We accept returns within 15 days of delivery for most items. Products must be:
- In original condition (unworn, unwashed)
- With original tags and packaging
6.2 Non-Returnable Items
The following cannot be returned:
- Custom-fitted track spikes
- Opened performance insoles
- Used compression gear
6.3 Return Process
- Contact us within 15 days at [email protected] with your order details
- Receive return authorization and instructions
- Ship items to: PeakStride Sports Returns, 4471 Foley Street, Miami, FL 33179 USA
Note: Original shipping fees are non-refundable. International customers pay return shipping.
6.4 Refunds
Approved refunds will be processed to your original payment method within 5-7 business days (credit cards) or 3-5 days (PayPal).
7. Performance Guarantee
We stand behind our products. If you receive defective merchandise (manufacturer defects only), contact us immediately for expedited replacement at no cost.
8. Limitation of Liability
PeakStride Sports shall not be liable for:
- Any indirect, incidental, or consequential damages
- Injuries resulting from product misuse
- Delivery delays beyond our reasonable control
Our total liability for any claim related to these terms shall not exceed the purchase price of the product in question.
9. General Provisions
9.1 Governing Law
These terms shall be governed by Florida law without regard to conflict of law principles.
9.2 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
9.3 Contact Information
For questions about these terms:
PeakStride Sports4471 Foley Street
Miami, FL 33179 USA
Email: [email protected]
By using our website and making purchases, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
